Auction Tips & Safety

If you sell goods or services online, you must:

You must also comply with the Consumer Guarantees Act. There are minimum guarantees that apply to all products and services.

Goods should:

Services should be:

If you make misleading representations about the consumers' rights under the Consumer Guarantees Act (or under any other law) you may breach the Fair Trading Act. Read more about your obligations under the Consumer Guarantees Act on the Consumer Protection website.

Shill bidding

You are only allowed to bid on your own online auction or get someone to bid for you where:

If a you bid in any other circumstances this is illegal under the Fair Trading Act as it misleads genuine bidders about the price. This illegal practice is referred to as “shill-bidding”.